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Excellent care from start to finish

Posted By nonsense

"Excellent care from start to finish"

About: Lagan Valley Hospital / Regional Day Procedure Unit

(as a service user),

Colonoscopy and Endoscopy in Lagan Valley Hospital Day Procedure Unit 

I attended for this procedure recently and was very happy with my care throughout.

The staff - Cloe, Karen, Marites and Katrina -  were so professional and caring. Katrina was excellent at her job and incredibly reassuring and experienced.

I had complete confidence in all of them even though I was very nervous initially. So glad I was referred to them for my care.

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Responses

Response from Hazel Maitland, Clinical Senior Staff Nurse Band 6, RPDC, LVH, South Eastern HSC Trust 4 days ago
Hazel Maitland
Clinical Senior Staff Nurse Band 6, RPDC, LVH,
South Eastern HSC Trust

I work in the RDPC on the surgical ward as a Clinical Staff Nurse Band 6. My role is to promote and monitor safe and effective practice, share my knowledge and skills to improve and lead patient care and develop the nursing team. I provide effective leadership and management to my Nursing team, contribute to delivering the organisations objectives and adhering to the Trust Values.

Submitted on 02/06/2025 at 14:37
Published on Care Opinion at 14:37

picture of Hazel Maitland

Thank you for taking the time to leave lovely positive feedback for the staff. I am glad to hear you had a positive experience in our unit, despite being very nervous. I hope you are recovering well. I will ensure to pass on your feedback to the appropriate staff. Thank you.

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