"Very friendly, understanding and kind"

I was referred to EBAC after scalding my hand. Locally I was told that I may have to have interventions and I was allocated an appointment at QVH quickly thanks to the nurses at my local wound centre.

When I arrived at the Emergency Burns Assessment Centre I was greeted very warmly. After a short wait I met Catherine and Immy - two amazing nurses, very friendly, understanding and kind. They assessed my injury, reassured me about it, redressed it and explained, in detail, what do in the coming days. I was very grateful for that advice, in terms of dressings and wound care.

Also, they provided me with some dressings to take home to manage my injury. Catherine and Immy also took time to talk about how an injury can impact on wellbeing and which was very thoughtful.

I am so grateful to both Catherine and Immy for all their support and care whilst I was a patient in EBAC. Thanks again!