"Broken equipment, no follow up"

I needed an ECG but neither of the two ECG machines at PMG worked. The operator tried different cables, connections and both devices. She told me that, as a result, they could only take readings from the few leads that - spasmodically - did work and they could not get an overall reading. Despite this, I was not called back to do the test as it should be done with a functioning ECG machine.