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Whole journey has been second to none!

Posted By Jean1324

"Whole journey has been second to none!"

About: District Nursing / Hythe and Waterside

(as a service user),

Immersive Reader

Fluid in the legs, due to AF. 

Whole journey from hospital admission to weekly visits by the Ulcer Team have been second to none !

Feeling so much better now, thanks to the nurse.. Cannot thank her enough, such a fabulous asset to your team !

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Responses

Response from Anna Poole, Area Matron, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 2 weeks ago
Anna Poole
Area Matron,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Submitted on 21/05/2025 at 15:23
Published on Care Opinion at 15:23

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picture of Anna Poole

Thank you for taking the time to let us know your thoughts.

I am very proud of my team and their diligence towards being both professional and respectful when supporting people in their own homes. It is wonderful to learn that whilst providing individualised, holistic care to their allocated caseload, that staff recognise an evolving clinical scene and supports accordingly.

It is always greatly appreciated by both the Trust and our employees, when patients or carers who have had a positive experience take the time to express this in writing. All feedback is recorded to enable us to offer a balanced report that we can draw learning from regarding the patient’s experience of our services.

  • 2 people think this response is helpful