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So much care and compassion

Posted By robinwd87

"So much care and compassion"

About: Victoria Hospital / Respiratory Medicine

(as a service user),

A note of thanks to staff for their excellent care of our Gran during her recent stay in ward 53 at Victoria Hospital. Particularly Dr's Finch and Dhasmana, HCSW Karen, CSN Rebecca, OT Marianne and the Chaplain.

Gran was diagnosed with a terminal illness during her stay and it was dealt with sensitively, with so much care and compassion shown to her as well as the rest of the family. They made a difficult time very much easier.

Much gratitude from all the family x

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Responses

Response from Suzanne McCall, Senior Charge Nurse, Ward 53, Victoria Hospital, NHS Fife 4 months ago
Suzanne McCall
Senior Charge Nurse, Ward 53, Victoria Hospital,
NHS Fife

Submitted on 17/06/2025 at 11:28
Published on Care Opinion at 12:14

Dear robinwd87,

Thank you for taking the time to provide this heartfelt feedback about your families recent experience on ward 53. As a team we aim to deliver high standards of care to all our patients and I am happy to hear that we were able to make things easier for you and your family at such a difficult time.

I will pass on your heartfelt thanks to the team and they will be pleased to hear that they could make the time at the end easier for your family.

Thank you and take care

Suzanne McCall

Senior Charge Nurse

Ward 53

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