"Cancer referral downgraded and rejected 6 times"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham NG7 2UH Royal Derby Hospital Royal Derby Hospital Derby DE22 3NE

Posted by Jawproblem97 (as the patient), last month

Ongoing issue with jaw and symptoms I had a Xray showing a mass in my jaw, dentist referred me for a 2 week wait to QMC and Royal Derby Hospital 6 times and each time it has been rejected and offered a downgrade of appointment, regardless of the fact that my dentist is panicking that it is cancer.
I am 28 years old, the pain and sickness and lymph node tenderness is getting too much. Contacted hospital to be told I was rejected again and that if I was to be put on the list routinely like they’ve advised it’s a 65 week wait!. Now my dentist is in more panic, I can't sleep I'm stressed, something needs to be done.

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Nottingham University Hospitals NHS Trust

Submitted on 23/05/2025 at 11:16

Published on Care Opinion at 11:16

Thank you for this feedback. We are sorry to hear that you are worried about your symptoms and that so far, the outcome of the referrals by your dentist for specialist investigation at hospital clinics local to you has not been what you hoped for.
If you would like contact Nottingham University Hospitals NHS Trust about care you are receiving from our hospitals, including how referrals from primary care may have been triaged according to the specific information provided, and you are struggling to find the right person to speak to, you can talk to our PALS (Patient Advice and Liaison Service) team on 080 183 0204 or by emailing nuhnt.pals@nhs.net.
Kind regards
Andrew
Patient Experience Officer, Nottingham University Hospitals

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Cancer referral downgraded and rejected 6 times

"Cancer referral downgraded and rejected 6 times"

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