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"A testament to the great care"

About: Integrated Community Services Service Delivery Unit / City Side Neighbourhood Team

(as a relative),

After mum fell she was diagnosed with a broken pelvis. She desperately wanted to come home and this was made possible by the excellent care package that was put in place for her.

Her assessment was prompt, and within days her house was equipped with all all the aids she needed.

Carers came in 4 times a day and this gave my mum the independence that she needed. All were excellent, we couldn't have asked for better. She is now on the road to recovery, which is a testament to the great care the NHS  provided. Thank you.

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Response from Kelly Badham, Operational Lead, City Side Neighbourhood Team, Herefordshire and Worcestershire Health and Care NHS Trust 3 weeks ago
Kelly Badham
Operational Lead, City Side Neighbourhood Team,
Herefordshire and Worcestershire Health and Care NHS Trust
Submitted on 23/05/2025 at 09:16
Published on Care Opinion at 09:20


Thank you so much for taking the time to feedback on the care you received from our multidisciplinary team. It is always great to hear how our Physios, OT's, Nurses, Health Care Assistants and the background staff such as admin which are not visible, work together to enable the patient to get the best care at home. I will share with our team. Thank you.

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