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"My experience will not be one I forget"

About: The Princess Royal Maternity Unit / Maternity care (wards 68, 72 &73)

(as a service user),

I went into labour mid May and was having some concerns regarding my waters, we then phoned maternity assessment at the princess Royal maternity hospital who advised us to come in and be assessed the moment we stepped in we were greeted with smiling faces, I was a bit emotional as I wasn't sure what was going to happen.

Unfortunately I had to be admitted and be induced. So there were floods of tears but the staff reassured me.

I was then moved to labour ward where I was greeted with more lovely staff members Kat day shift and then Melissa on the night shift.

Both were so reassuring and caring.

Unfortunately babys heart rate dropped scarily low too many times which resulted in a c section.

The theatre staff and anaesthetist were amazing at reassuring me and kept me safe all the while reassuring my husband too we were both so emotional and scared.

But before we knew it our little bundle of joy had arrived, the neonatal team gave her a helping hand and then she was in our arms ❤️

I was then transferred to the post natal ward where I care for by some amazing nurses but shout out to Leigh Anne and Eloise who were both so caring and reassuring and really informative.

The HCA and students were amazing too 😍 so knowledgeable.

I could go on and on about the care I received but over my experience will not be one I forget ❤️

Thanks you from the bottom of our hearts for bringing our baby girl into this world we will be forever grateull.

Thankyou to the NHS 

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Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde 4 days ago
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 22/05/2025 at 16:18
Published on Care Opinion at 16:18


Dear Family C,

Congratulations on the birth of your new baby girl. I hope you are all doing well. Thank you for taking the time to leave your feedback on Care Opinion, it really is kind. Clearly the staff who supported you through your labour, birth and postnatal journey really made an impression on you. It is so lovely to read that they made a difference to you and well done remembering all the names. Thanks again, I will share this with all the staff you mentioned and the wider team.

Best Wishes

Tracy Orr

Lead Midwife

PRMH

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