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"Thank you to the whole team again"

About: Gynaecology / Gynaecology & Early Pregnancy Inpatients (Ward 36)

(as a service user),

I had been unwell and seen on a Sunday at ward 36 by the team and given a card to call them if my symptoms changed or got worse. In the early hours of the Tuesday morning I was rigoring and had a temperature, when my husband called the ward the nurse who took the call was great with him and contacted a doctor and asked us to come straight to the ward. Upon arrival, we were seen straight way. My observations were checked, and things moved very quickly from there being seen by the doctor and started on fluids, oxygen, and antibiotics and receiving a scan.

I can not say how grateful I am for the entire team who looked after me. The nursing staff have such care and compassion for their patients and watching them work as a team was a privilege to see, the student nurses working alongside them also need to be mentioned all of whom showed that they will make great additions to the nursing profession once qualified. One nursing student in particular Piotr was there with his mentor the night I was admitted and I'm not sure I would have remained as calm as a student as he did after taking my first set of observations.

The healthcare staff thank you for everything from cheering me up to making sure I ate something and the general chats if I was alone and getting the nurses when I was in pain.

The medical staff who were there during my treatment for sepsis and also helped me to get a handle on the pain I was experiencing and guiding me and my husband through the outcomes of the scans. 
I will forever be grateful that the team at 36 looked after me during this time and the support they showed to me and my husband during my stay for sepsis. 
I have since had news that I will be undergoing a major surgery shortly due to the outcomes of scans and any apprehension I may have about it is also relieved by the fact that my care may once again be with the team in 36.
Thank you to the whole team again.
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Responses

Response from Fiona McCallum, senior charge nurse, ward 36 (gynaecology) Ninewells Hospital, NHS Tayside last week
Fiona McCallum
senior charge nurse, ward 36 (gynaecology) Ninewells Hospital,
NHS Tayside
Submitted on 29/05/2025 at 13:00
Published on Care Opinion at 13:00


Hi MJ-S,

thank you for sharing your recent experience in ward 36 and also for taking the time to do this.

I am so happy to hear that you felt looked after and felt the care and compassion from the team. This is always what we aim for all our patients and it is good to hear that you felt we acheived this for you and other patients at the time.

I will also ensure that this feedback is shared with the university as Piotr has now finished his placement with us.

I hope you are now recovering well at home in preparation for your future surgery.

thank you again for sharing this feedback

Fiona

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