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"I can’t speak highly enough of the staff I saw"

About: Antrim Area Hospital / Delivery Suite Antrim Area Hospital / EOU Emergency Obstetric Unit Antrim Area Hospital / Neonatal Unit Antrim Area Hospital / Ward C2 Maternity care Braid Valley Hospital and Ballymena Health and Care Centre / Community Midwives

(as a service user),

Cannot fault the care I received in maternity services from start to finish.

Fantastic care from Ballymena Community midwives (in particular Denise Bryans, Valerie and Louise).

Also thank you to Brigid who completed a growth scan for us at very short notice and took the time to explain everything clearly.

The staff on EOU were wonderful on the several occasions we visited, in particular Lacie on the evening I was admitted. My concerns were listened to and not dismissed once.

Huge thank you to Dr O’Kane and Kayleigh the registrar for their care and expertise and explaining things so well.

Thank you to Caolan the anaesthetist during my caesarean who was calm and reassuring to both myself and my husband.

Thank you also to Megan Brennan the midwife who was present during delivery for the wonderful care given to myself, husband and our baby.

The care on C2 was second to none - all staff (midwives, HCAs and domestic staff) were kind, professional and went above and beyond. Midwives Leahona, Sarah Louise and Catherine looked after myself and my daughter on multiple occasions during our admission and the care provided was of the highest quality. I am truly grateful for the time and genuine care they provided. Also a special thanks to HCA Emma who went out of her way to support myself and my husband at a really difficult time.

Lastly, a big thank you to Zara from NICU for her outreach support - her expertise was invaluable and the outreach service allowed our daughter to stay with me on the ward instead of NICU.

I can’t speak highly enough of the staff I came into contact with during my pregnancy and the aftercare.

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Responses

Response from Shirley Montgomery, Lead Nurse - Paediatrics, Northern Health and Social Care Trust last month
Shirley Montgomery
Lead Nurse - Paediatrics,
Northern Health and Social Care Trust
Submitted on 23/05/2025 at 13:20
Published on Care Opinion at 13:20


Dear jupiterfk95

Thank you so much for taking the time to share your experience with us, your feedback is very much appreciated.

I'm so glad to hear that you were able to remain in the post-natal ward along with your daughter with the help of Zara, one of our Enhanced Neonatal Nurse Practitioners. She will be delighted with this feedback and I will ensure it is sent to her.

Much appreciated

Shirley Montgomery

Paediatric Lead Nurse

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