"Care of my mum"

My mum is in a nursing home whom the head nurse had become very concerned about her condition. She called OOH service who were extremely busy at the time.

Paramedics were called, who examined mum thoroughly and called OOH, again with clinical information, and it was decided a Dr would call in person and make a judgement on whether mum needed to go to hospital.

Sure enough within the hour Dr Pringle arrived and introduced herself and proceeded to give mum a thorough examination again. She concluded there was some sort of infection going on and felt the best idea would be to send mum to CAU at XH. She made a call to CAU and for an ambulance as mum is bedbound.

My whole point of this review is to thank the paramedic team who treated mum with care and dignity but also Dr Pringle who gave mum the best care whilst keeping me informed of her thoughts. I really thank you from the bottom of my heart. Mum is currently in CAU receiving wonderful care.

At a time when people are so quick to bash our beloved NHS, I wanted to say thank you to everyone involved. Mum was very poorly, but since commencing treatment is rallying round and a bit brighter. Thank you to you all you do a wonderful job.