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"One Of The Best G.P Surgery "

About: Firstcare Practice

I was not happy with my former G.P surgery it took a long time to register with them. Secondly, my blood test took ages. I heard about Hiyo First Practice and l decided to register with them and am glad that l did. I am even encouraging others to do the same if they are unhappy with their surgeries.

The first time l walked into the Practice, l felt instantly at home 🏡. The waiting room was cozy and the atmosphere was nice, warm and comfortable. The receptionist was friendly and professional as well as all the staff l have encountered including nurses, doctors etc. Several referrals have been made for me to see specialists for different conditions. From what l gathered, when make an appointment, you are booked to see a doctor who is trained to deal with your condition. The doctors are gentle, caring and make you feel at ease. They are not proud or arrogant like other doctors l have dealt with who looked down on their patients.

The doctors even allow me to ask questions and ensure that l leave the surgery a happy patient.

My prescriptions are always send to the pharmacy on time.

I receive text to send in my B.p readings and others.

I have been with Hiyo for

2 years or so and l am 100% happy.

Thanks Hiyo.

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Responses

Response from Firstcare Practice last week
Firstcare Practice
Submitted on 09/06/2025 at 10:57
Published on nhs.uk at 10:57


Many thanks for your feedback, it is really valuable!

It's so lovely to hear that you feel at home at Hiyos, one of our main aims is to make our patients feel at ease and comfortable. We work hard to provide the best experience for our patients, from receptionist to clinician, so it's fantastic to hear that it is being appreciated.

We hope you continue to have great experiences with us at Hiyos and in the meantime do take care of yourself :-)

Many thanks, from your Hiyos Team

Ps. Soon you won't be able to leave a review on here, as the NHS review process is being overhauled. If you would like to leave a review in the future, we would love it if you could do so by visiting our practice on Google. Thanks :-)

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