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"Terminally ill and lost in corridors for >24…"

About: Royal Preston Hospital

My aunt was admitted yesterday evening and has been 'parked' on a trolley in various corridors since. No active contact numbers for hospital available - all redirect to PALS which is closed until tomorrow! Message left on Colorectal Ward answering service (Mon, c 20.45). Please get back to me.

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Response from Lancashire Teaching Hospitals NHS Foundation Trust 2 weeks ago
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 17/06/2025 at 08:30
Published on Care Opinion at 08:30


Good morning and thank you for taking the time to provide your feedback.

I am sorry to note that your Aunt had such a poor experience during a recent admission.

I hope that this situation has now been resolved, however if you still require assistance please contact our Patient Experience and PALS team via email on PALS@lthtr.nhs.uk.

Best wishes.

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