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"Abdominal surgery"

About: Wycombe Hospital / General surgery

(as a service user),

I was admitted to Wycombe General Day Surgery for planned abdominal surgery to be performed by Mr. Appleton. I was so nervous I couldn't think properly, but Mr Appleton couldn't have been better, and his standard of care was reflected by the Operating Theatre and Day Surgery team. 

My initial consultation with Mr Appleton was confidence-inspiring. He listened to me and was very thorough, treated me with respect and understanding and explained everything appropriately. Moreover, his interpersonal skills and approach were exemplary.

On the day of the operation, he not only demonstrated the same skills in the day unit but also came into the anaesthetics room, knowing that I was nervous before I was anaesthetised. It was unexpected but very appreciated. His competent, kind and calm demeanour is an example to other surgeons, and I hope he teaches. 

I worked in healthcare for over four decades and appreciate the standard of care I received. It was above what I expected and contrary to the image portrayed in the media, and having many friends still working in clinical posts, I know that the pressure and reality of the NHS mean that such good care is not universal. I hope Buckingham Healthcare Trust can continue to deliver such a standard and can retain the staff I have met on my recent journey of care. Thank you Mr. Appleton and the staff.

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Responses

Response from Maschil De Guzman, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 2 weeks ago
Maschil De Guzman
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 20/05/2025 at 08:54
Published on Care Opinion at 08:54


Dear kevpm34

Thank you for your kind words and the compliment regarding the care you received from Wycombe General Day Surgery and from our staff especially to Mr Appleton. We greatly appreciate your feedback and are delighted to hear about your positive experience.

I will forward your compliment to the relevant team to ensure they are aware of your appreciation. Your feedback is invaluable and motivates us to continue providing excellent care and service.

Thank you once again for taking the time to share your thoughts.

Regards,

BHT

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