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"Your kindness was very much appreciated"

About: University Hospital Monklands

(as a carer),

I attended the hospital with my elderly mother recently, I struggled to find a disability space, and a very nice caring employee saw me struggling with getting my mum into her wheelchair, he kindly navigated a space for me to park up safely and get my mum into the hospital for her appointment.

Thank you Dean your kindness was very much appreciated.

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Responses

Response from Craig Eden, Improvement Advisor, Quality Directorate, NHS Lanarkshire last month
Craig Eden
Improvement Advisor, Quality Directorate,
NHS Lanarkshire

This person works pan Lanarkshire on areas of improvement

Submitted on 23/05/2025 at 16:18
Published on Care Opinion at 16:18


Hi DMcM,

Thank you for sharing your kind feedback for Dean who was able to assist you and your mum at UHM.

Your feedback will be passed on.

Kind Regards,

Craig

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