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"Put my mind at ease"

About: Dumfries & Galloway Royal Infirmary / Day Surgery Dumfries & Galloway Royal Infirmary / Trauma & orthopaedics

(as the patient),

Came in for knee op and all the nurses and surgeon were excellent. Put my mind at ease,  which made a great difference. The aftercare after surgery was spot on .

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Responses

Response from Karen Laidlaw, Patient Experience Officer, Patient Services, NHS Dumfries and Galloway last month
Karen Laidlaw
Patient Experience Officer, Patient Services,
NHS Dumfries and Galloway
Submitted on 20/05/2025 at 09:59
Published on Care Opinion at 09:59


Dear Dossa 21

Thank you for your Care Opinion post.

I am so pleased to hear that you received reassurance to allow you to be comfortable with your procedure.

After care is very important, especially following surgery, and I am glad that you were followed up appropriately.

Thank you for your kind words, which will be disseminated to the Orthopaedic team, and I hope you are on the road to recovery.

Sending best wishes

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Dossa21 (the patient)

Very informative care team and made my short stay very enjoyable. On the road to recovery now. Thanks to all the team.

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