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"The excellent aftercare I have received"

About: South West & Southampton Division / Frailty Support Team - Avon Valley

(as a service user),

I fell at home late Feb 2025 and found that I had broken my arm after being taken in an ambulance to A&E Winchester. On my 2nd visit to the fracture clinic I was told that the bone was mended, to dispense with the sling and that I would get a follow-up phone call in a month’s time. Meanwhile I was having to sleep in an armchair downstairs every night as I was unable to get out of bed during the night and so was constantly disturbing my husband to help me. He was also sleeping downstairs to keep a check on me.

As a result of sleeping in the chair every night my neck got really stiff and painful and my husband took me back to A&E at Winchester.

The team there put me in touch with the Frailty team. I have since had 3 home visits and an assessment of my needs within the home. I also received guidance on how to get in and out of bed and a bed support device to help me. I’ve had advice on exercise.

I am so relieved and want to express my thanks and gratitude to Stuart and the Frailty team for all their care and support. I am not completely recovered but I feel that things are moving in the right direction.

I’m having ongoing physio for my arm and I now await to hear from the physio for my neck problem.

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Responses

Response from Sybilla Strempel, Business Support QI Facilitator, Anstey Ward, Southern Health last week
Sybilla Strempel
Business Support QI Facilitator, Anstey Ward,
Southern Health

Senior Administration for Anstey ward

Submitted on 29/05/2025 at 12:25
Published on Care Opinion at 12:25


Thank you for taking the time to give us your feedback. We are very pleased to hear about the difference our support made, and that you are on the road to recovery. I will pass on your kind comments to Stuart and the team,

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