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"Great service from cardiology dept"

About: University Hospital Hairmyres / Cardiology

(as the patient),

Before visiting my wife spoke to Shannon who took her call.  Shannon listened and could not have been more helpful in giving us full understanding of the dept and our scheduled visit. 

On arrival we were seen by one of the technicians who was called John.  John very quickly talked us through the process, do’s and don’ts and listened to what we had to say.  

As a result of this visit I can only commend Hairmyres cardiology on their professionalism, their attention to detail and for making the customer Journey much more relaxing. 

Many thanks from me for making my visit easy, worthwhile and relaxed

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Responses

Response from Craig Eden, Improvement Advisor, Quality Directorate, NHS Lanarkshire 3 days ago
Craig Eden
Improvement Advisor, Quality Directorate,
NHS Lanarkshire

This person works pan Lanarkshire on areas of improvement

Submitted on 23/05/2025 at 15:55
Published on Care Opinion at 15:55


Hi JR8888,

Thank you for sharing your kind feedback and I am delighted to hear you had such a positive experience with our Cardiology Department at UHH.

Your feedback will be shared with the team.

Kind Regards,

Craig

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