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"Excellent experience"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

Following on from a previous very positive initial consultation, removal of my lower right wisdom tooth was schuduled relatively quickly for mid May.

I was very impressed by the experience. The team (Yashoda, Frankee & Ewa and Claire) were from the start very friendly and did everything possible to put me at my ease including asking me to select background music. I felt that I was in very professional and caring hands. 

Everything was explained to me in great detail to ensure that I was aware of what was going to happen  and kept me informed at every stage of the procedure.

The procedure went well, after checking several times that I was ok I was told and  given full instructions on what to expect and how to care for my mouth post procedure.

In summary I was very impressed with the whole experience from the initial consultation to the actual procedure - well done Yash and team.

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Responses

Response from Dianne Cooper, Dental Nurse Team Manager- Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Dianne Cooper
Dental Nurse Team Manager- Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 22/05/2025 at 12:29
Published on Care Opinion at 12:29


picture of Dianne Cooper

Hi

Thank you so much for your kind feedback. We appreciate you taking the time to share your experience.

I am pleased to hear that you felt well cared for and at ease throughout your treatment. Your kind words about Yashoda, Frankee, Ewa, and Claire mean a great deal to the team — they take great pride in providing a welcoming, professional, and supportive environment for all our patients. I will pass on your kind comment to the team

It is good to know that you felt informed and comfortable at every stage of the procedure, and that the aftercare instructions were clear and helpful. We always strive to ensure that our patients feel confident and reassured before, during, and after their treatment.

Thank you once again for your generous feedback

Wishing you a smooth and speedy recovery.

kind regards

Dianne

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