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Absolutely nothing was a trouble

Posted By teeny89

"Absolutely nothing was a trouble"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

I was admitted to the Gynaecology ward 32 as I was in pain and required a scan. The staff in this ward are all brilliant and everyone had me at ease managing my pain, explained what was happening and checked on me regularly. I was nil by mouth over night but I was still checked on regularly to make sure I was comfortable and if I needed anything. As soon as I was allowed to eat, the nurse Sandra made me tea and toast which was lovely of her. Absolutely nothing was a trouble, for myself and the other patients. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 27/05/2025 at 10:31
Published on Care Opinion at 10:31

picture of Kevin Torbet

Dear teeny89

Thank you so much for taking the time to share your positive experience on Ward 32 of the Gynaecology unit. We are delighted to hear that you felt well cared for and supported throughout your stay.

It’s wonderful to know that our staff were able to put you at ease, manage your pain effectively, and keep you informed during what we understand can be a stressful time. Your kind words about Sandra and the rest of the team will be passed on to them – they will be very pleased to hear that their efforts made such a difference to your comfort and care.

Providing compassionate, high-quality care is what we strive for every day, and feedback like yours is incredibly valuable and appreciated. Thank you again for sharing your experience, and we wish you all the very best in your recovery.

Kind regards

Kevin

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Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde last week
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde

Submitted on 27/05/2025 at 11:34
Published on Care Opinion at 11:34

picture of Nikki Harvey

Dear teeny89,

Thank you so much for sharing your experience on the Gynaecology ward 32. We are truly grateful for your kind words about our staff. It’s wonderful to hear that our team helped put you at ease, managed your pain effectively, and kept you well informed throughout your stay. We know how challenging it can be to be nil by mouth overnight, so it’s heartwarming to hear that Sandra and the team made you feel comfortable and cared for during that time. Your feedback means a lot to us and will be shared with the whole team as encouragement to continue providing the best possible care. Wishing you a smooth recovery and good health ahead.

Kind regards,

Nikki

Nikki Harvey Lead Nurse Gynaecology/ACS

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