"Able to break down complicated maters"

My grandmother had taken unwell and was now receiving palliative care from the District Nursing team.

My family were struggling to come to terms with my grandmother's demise.

My uncle who is a retired anaesthetist was particularly confrontational with the nurses who attended and would challenge them on what medication they intended to use.

One nurse in particular had an initial difficult meeting with my uncle. My uncle questioned why certain medication was used but this particularly nurse, Joe, gladly explained the modes of action and how it would be used to benefit my grandmother.

Most of us in the family are medical professionals and we were impressed with how he broke down complicated matters and make it easy to understand. 

My uncle who is usually a negative personality was very impressed with Joe and questioned him on his knowledge. We were all reassured that Joe was a research chemist before joining Nursing and I'm sure that if he can impress my difficult to please uncle, then he's an asset in his post.