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"Helped me to completely turn my life around"

About: Inclusion Thurrock (Talking Therapies)

(as a service user),

From my first interaction with the service until now (being discharged) have nothing but positive feedback about inclusion Thurrock.

Feeling extremely anxious I spent a very long time contemplating whether to call but as soon as I did I felt reassured, important and listened to.

I was assessed very quickly and within a week I was assigned my therapist Jade. I feel incredibly lucky to have been given Jade as she has helped me to completely turn my life around.

I started therapy feeling too anxious to drive or leave the house, I was barely sleeping and had lost a lot of weight. I felt as though my mind was being tortured. After working hard with jade to combat my OCD symptoms I now feel like a different person.

Jade has given me all the tools I need to overcome all of the nasty OCD thoughts and anxiety and live my life fully. Jade has spent time discussing relapse and how to prevent this now I’m discharged. I now feel confident and happy to move on knowing Jade is now helping someone else improve their mental health and wellbeing. 

Jade is immensely talented at her job, she is professional, understanding and kind. I felt listened to and respected at all times. She could really get through to me and her strategies have worked.

Jade has done so incredibly much for me and I will forever be thankful to her. I don’t think there is enough praise for what therapists are doing for people struggling with their mental heath. I’m overwhelmed with gratitude the support I received from inclusion Thurrock. 

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Responses

Response from Andrezza Nwanganga, Assistant Psychological Wellbeing Practitioner, Inclusion 4 months ago
Andrezza Nwanganga
Assistant Psychological Wellbeing Practitioner,
Inclusion
Submitted on 22/05/2025 at 17:19
Published on Care Opinion at 17:19


Dear Amp22,

Thank you for taking the time to share about your experience with Inclusion Thurrock talking therapies.

I am glad to read that you have received the right support and how much this helped you during such challenging time. It is wonderful to know that you felt reassured, listened to, and respected from your very first interaction with the service. Your courage in reaching out and your commitment to engaging with therapy is impressive. I am pleased to hear that therapy made such a positive difference in your life.

While Jad provided you with knowledge and tools to manage OCD and anxiety, the real work happens between sessions. It is clear how hard you have worked to get where you are now, and you should be incredibly proud of the progress you have made.

I will certainly share your kind words with Jade.

Wishing you all the best on your continued journey.

We hope that you feedback will encourage others facing similar difficulties to seek help.

Kind regards,

Ann

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