"Told to go to another hospital "

About: Solihull Hospital Solihull Hospital Solihull B91 2JL

Posted via nhs.uk 5 months ago

Went to the A&E or whatever it’s called these days. Overcrowded waiting room. Receptionist completely lacking sympathy and just said it’s about a 5 hour wait so suggest going to Heartlands which has 90 minutes wait. Turned out to be awful advice as I drove 30 mins to Heartlands in traffic and waiting time over 5 hours anyway.

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Solihull Hospital

Submitted on 29/05/2025 at 15:44

Published on nhs.uk at 15:44

Thank you for taking the time to provide us feedback.
If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes,
Patient Experience Team

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Solihull Hospital

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Told to go to another hospital

"Told to go to another hospital "

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k