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"Exceptional care"

About: Castle Hill Hospital

From initial screening to discharge the care I received was amazing. Patience of surgeons and nurses was incredible. I was made to feel that I was important and my feelings and insecurities were addressed sympathetically and mutual care plans were put into place. The anaesthetist was calming and I found myself relaxed. The surgeons explained the cancer results thoroughly in a language I could understand and discussed which treatments were the most viable and giving the best outcomes. Aftercare from the surgical team and the amazing nurses excelled in facilitating a speedy recovery. I would like here to mention the support of the breast care nurses who were always available to give support and aftercare and also that of the Macmillan nurses. Thank you Castle Hill hospital.

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Responses

Response from Simon Treacher, Lead Nurse Patient Experience, Hull University Teaching Hospitals NHS Trust 2 weeks ago
Simon Treacher
Lead Nurse Patient Experience,
Hull University Teaching Hospitals NHS Trust
Submitted on 30/05/2025 at 11:18
Published on Care Opinion at 11:18


Good morning,

Thank you for taking the time share your feedback on the Care Opinion website. It is always a pleasure to receive such positive feedback from patients and their families.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

We will share your feedback with the relevant department and service.

Kind regards

Simon Treacher, Head of & Lead Nurse Patient Experience

Hull University Teaching Hospitals NHS Trust

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