"Very helpful from start to finish"

I was about to go for elective surgery and needed pre-assessment bloods and information collected beforehand. The team called me and made a great effort to fit me in at a convenient time for me, scheduling around my work and making it easy for me to attend at relatively short notice, despite inconvenience to their caseload. They gave me sound, professional and solid advice about my upcoming procedure and were very helpful from start to finish so I was minimally impacted in the busy few days leading up to my surgery. I really appreciated their efforts.