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"Very helpful from start to finish"

About: Perth Royal Infirmary / Pre-Assessment Clinic

(as the patient),

I was about to go for elective surgery and needed pre-assessment bloods and information collected beforehand. The team called me and made a great effort to fit me in at a convenient time for me, scheduling around my work and making it easy for me to attend at relatively short notice, despite inconvenience to their caseload. They gave me sound, professional and solid advice about my upcoming procedure and were very helpful from start to finish so I was minimally impacted in the busy few days leading up to my surgery. I really appreciated their efforts.

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Responses

Response from Lauren Hebbourn, Senior Charge Nurse, Out Patient Department, NHS Tayside 2 weeks ago
Lauren Hebbourn
Senior Charge Nurse, Out Patient Department,
NHS Tayside
Submitted on 19/05/2025 at 14:49
Published on Care Opinion at 14:52


Dear lionst43,

Thank you for your very positive feedback regarding your experience at pre assessment clinic in PRI. I'm glad the team were able to fit you in for your tests when it was convenient and that you received the advice you required regarding your surgery. I will pass your feedback onto the team. Wishing you all the best with your surgery and recovery.

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