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"The friendships, transport and lunch options"

About: Locality Health and Care Services / Day Services - North

(as a staff member posting for a patient/service user),

I very much look forward to everything about coming here. What I like about this group is that we are a bunch of good friends and we can be ourselves and we can say what we want. 

I've been to other groups similar to this, but I prefer it here because it doesn’t feel like everyone has their own groups and cliques that they go to, but not in here. We are all friends and no one takes offence its just fun. 

Transport by bus in a group is great because most of us would not manage if we didn't have transport coming for us. I have to say the bus driver helpful and good too. 

Lunch wise we take what is given, they are nice but they remind you of school dinner meals. We could do with a variety of lunch options and menu choices. 

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Responses

Response from Ally Smith, Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services, East Ayrshire HSCP 2 weeks ago
Ally Smith
Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services,
East Ayrshire HSCP
Submitted on 19/05/2025 at 10:07
Published on Care Opinion at 10:07


Hi,

My name is Ally and I manage the Older Persons Day Care Service in East Ayrshire. I am glad to hear you have found such genuine friendships at the day centre and you have good fun - this is at the core of what we are trying to achieve.

I am sorry to hear your experience of the meals at day care isn't so positive. There are changes planned with this as the catering provision will be moving to the leisure trust. While these plans are at an early stage we hope that this will improve the menu choices available, as you suggest.

Thanks for taking the time to provide your feedback - I will pass on your comments to the staff involved.

Kind regards,

Ally

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