I'm writing this to make an urgent complaint. I rang first response about feeling suicidal and depressed, I found the call handler rude, they said can I ask if you're suicidal, why your ringing us not doing it, I was disgusted.
I rang my GP, went to see them, they referred me to first response and I missed 2 calls, before I knew it we got a text saying an ambulance was called, we rang to cancel it. My GP wanted an appointment for someone to ring me and speak to me, but first response called for an ambulance. I've a partner with me a car and it's not helping me.
I'm raising this urgent and taking to the ombudsman. Staff called for a wasted ambulance rather than do the right referral to a talking counsellor, which my GP wanted
"First response"
About: Lynfield Mount Hospital / Adult mental health service Lynfield Mount Hospital Adult mental health service Bradford BD9 6DP
Posted by Kylec (as ),
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