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"CAMHS Intellectual Disability"

About: Lothian Community Services / CAMHS Community Teams

(as a parent/guardian),

As this is on going we feel as a family we are constantly fobbed off and not well supported at all.

We can call about our sons needs only to be told we will get a call back but usually never happens and we have to constantly chase.

Even although he has been prescribed medication by only this team.

As recent behaviours have obviously been caused by last medication change and is now starting to affect many factors, family life, school life ,and just life in general we have called a few times of recent and were told we would get a call yesterday but are still waiting as usual, this is just not acceptable at all.

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Responses

Response from Danielle Shearer, Business Manager, Royal Edinburgh & Associated Services, NHS Lothian 3 weeks ago
Danielle Shearer
Business Manager, Royal Edinburgh & Associated Services,
NHS Lothian
Submitted on 21/05/2025 at 15:01
Published on Care Opinion at 15:01


Dear Simon125

We are really sorry to hear about your experience. Your feedback is important to us, and we would like to address your concerns as soon as possible.

Please get in touch with our Patient Experience Team by sending an email to LOTH.Feedback@nhs.scot and make reference to this Care Opinion story. They are dedicated to helping us resolve any issues and ensuring you receive the best care possible.

Thank you for bringing this to our attention.

Danielle

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