"Rude receptionist"

About: Heart of Bath Heart of Bath Bath BA2 3HT https://heartofbath.com/

Posted via nhs.uk 3 weeks ago

I rang and the receptionist was extremely rude to me and disregarded entirely what i was saying. I was made to feel as if my illness was not important and she did not help me at all

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Heart of Bath

Submitted on 14/05/2025 at 12:20

Published on nhs.uk at 12:20

Thank you for writing your comments. We apologise that you feel you have been treated like this. If you would like to make a complaint we can look into this for you. Please email bswicb.heartofbath@nhs.net and mark for the attention of Sara Roper Practice Manager. With thanks

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