"The system works very well"

Staff here have all been brilliant. They are friendly and helpful - no problem there whatsoever.

For me treatment has been absolutely fine. The hour’s driving here could be a problem if there is an accident on the road or there are road works en route from where I live. Then there is car parking which is very difficult - most of the time my wife brings me here, goes away somewhere and then comes back to collect me.

You are in here for an hour before you are actually on the table. Usually there are no delays and you get through the process quite quickly. My schedule of appointments has been good - I asked for morning appointments and this has been organised pretty well. The system works very well and is efficient.

One small criticism is that the seats in the waiting room are not very comfortable.

However, the chairs outside the treatment rooms are much better.

Also the clinic would benefit from more toilets.

I feel that they don’t emphasise how bad the side effects are going to be. I think they should be a bit more truthful about the symptoms, ie you cannot go anywhere without being close to a toilet, and this could go on for 2-4 weeks after treatment has ended. You can get medication for this but I find it doesn’t work very well.

Getting old is not good!!