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Professional, smiley and chatty

Posted By Laurenwks134

"Professional, smiley and chatty"

About: Angus Community Treatment and Care Centres (CTACS) / CTACS - Brechin Health Centre

(as the patient),

I have recently had a few health issues and made the decision to make my Heath a priority this year and have been attending a few appointments at the Brechin health centre.

Each member of staff that i have dealt with along this journey has been second to none! I unfortunately didn’t catch the other lovely nurses names but today I had Julie and she was an absolute treat!

Professional, smiley and chatty! Not to mention her needle skills were on point as she found my vein instantly. Keep up the good work gals! 

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Responses

Response from Donna Menmuir, Charge Nurse, Community Treatment and Care Service (CTACS), Angus Health & Social Care Partnership last week
Donna Menmuir
Charge Nurse, Community Treatment and Care Service (CTACS),
Angus Health & Social Care Partnership

Submitted on 25/06/2025 at 10:12
Published on Care Opinion at 10:12

Dear Laurenwks134,

Thank you for taking the time to post your story on Care Opinion. The feedback we receive is very much appreciated.

I am sorry to hear that you are having some health issues, but glad that you decided to seek help on this matter. It is important to look after our health.

Julie is part of the CTAC team and we pride ourselves on being excellent Phlebotomists, it was lovely to read your kind words and I will be sure to pass your story on to both Julie and the CTAC team.

Kind regards

Donna

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Angus Health and Social Care Partnership last week
Angus Health and Social Care Partnership

Submitted on 26/06/2025 at 10:02
Published on Care Opinion at 10:02

Dear Laurenwks134,

This is great to hear that you found your experience excellent and felt all the staff and nurses were friendly. I will make them all aware of this lovely feedback. This is reassuring to hear as the team always strive to provide the highest standards of care and this makes us feel very valued.

Kind regards,

Brechin Health Centre

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