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Staff on ward were lovely and went above and beyond

Posted By Kayleighlou

"Staff on ward were lovely and went above and beyond"

About: North Devon District Hospital / Gynaecology

(as the patient),

I had a laparoscopy done yesterday and the consultant who done it was rude to me and the care i received was poor from the surgeon.

On a positive side the staff on petter ward were lovely and went above and beyond yesterday i couldn't fault the care i received from them.

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Responses

Response from Louise Errol, Ward manager (Northern Services), Petter Day Treatment Unit/Gynaecology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Louise Errol
Ward manager (Northern Services), Petter Day Treatment Unit/Gynaecology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 19/05/2025 at 09:29
Published on Care Opinion at 09:29

Dear Kayleighlou

Thank you so much for taking the time to post your feedback.

Firstly, I am sorry to hear you found the Consultant rude and that you felt that the care you received from them was poor. If you would like to contact me with some further details, via my email below, I would be happy to investigate this further with you.

I am very pleased to hear that you received good care from the staff on Petter ward staff. I will feed this back to the team. It is always lovely to hear that patients have had a positive experience.

I hope you are recovering well.

Best wishes

Louise

louise.errol@nhs.net

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