I went in for day surgery for a metal plate in my left arm.
I arrived for my appointment and from the minute I stepped into Crosshouse Day Patient Dept I was immediately looked after, greeted with a smile and felt reassured.
I was initially looked after by Claire & Lynsey who treated me with dignity and respect. Claire read my notes and realised I had a needle phobia so made sure I was given the relative treatment.
I received constant updates from each member of staff who dealt with me and each time was spoken to in a respective manner.
I was then looked after after my surgery by nurse Moffat who was extremely attentive and kind.
Everyone I dealt with that day are an absolute credit
To your hospital and I honestly thank each and every one of them
"Excellent care provided"
About: Crosshouse Hospital / Day Surgery Crosshouse Hospital Day Surgery KA2 0BE
Posted by Duffy421 (as ),
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