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Easy to talk to and supportive

Posted By Kaylow

"Easy to talk to and supportive"

About: Staffordshire Treatment and Recovery Service - STARS / Young People (T3)

(as a service user),

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I went through a bit of a time taking benzos. Got in a mess with them and needed help. Mum referred my to T3 and I worked with Terry.

Terry was easy to talk to, supportive and gave me advice on benzos and ways to stay safe. 

I am drug free now and doing well. 

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Responses

Response from Christopher Hirst, Service Manager, Telford Stars, Inclusion 3 weeks ago
Christopher Hirst
Service Manager, Telford Stars,
Inclusion

Submitted on 23/05/2025 at 13:52
Published on Care Opinion at 13:52

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picture of Christopher Hirst

Good afternoon Kaylow,

Thank you for taking your time to provide this feedback, however it appears you have shared with the wrong Inclusion service. It appears it was supposed to be Staffordshire STARS as opposed to our service, Telford STARS,

I will share this with the Staffordshire service.

I am pleased to read the positive support you feel you have received and it is great to hear you are now drug free and doing well. All the best with your continued recovery journey.

Kind Regards

Chris Hirst

Telford STaRS Service Manager

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Response from Liz Giles, Team Manager, T3 - Young People, STARS, Inclusion last week
Liz Giles
Team Manager, T3 - Young People, STARS,
Inclusion

Submitted on 04/06/2025 at 07:02
Published on Care Opinion at 07:02

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Hi Kaylow I am Liz the manager for T3 STaRS, thank you for your feedback which I will share with Terry and the team.

I am sorry your response initially went to Telford STaRs rather than Staffordshire.

It is lovely to hear you achieved your gaols of being drug free, you should feel very proud of your achievements and the motivation you have shown in your engagement with the service. I am pleased you felt Terry was easy to talk to and the advice has allowed you to stay safe.

I wish you well for the future.

Liz

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