Had a throat infection for a week. Being a responsible patient started at home and treated it with over counter meds. Wasn't better manged to get a appoinment on Monday after 3 days of trying. Appoinment was at 10.30 got there at 10.40 tried to log in on self checkout didn't let me went to reception she said gp put me as did not attend as I was late. I pleaded and apoligised got stuck in traffic. Still refused to see me got a did not attend message whilst at gp. Left the surgery in tears. Next day tried to make an appointment again failed. Then mid day noticed blood whole passing urine called 111 they said to call gp once put there phone down and they will arrange an appoinment for me. Called surgery they said they have the report but it's not urgent dont need an appoinment. After ten minutes excessively started bleeding Internally through urine had to call an ambulance to get me to hospital. Currently sitting in a and e writing this. Even the ambulance service who were extreme lay busy and delayed had the courtesy to keep calling back and checking on me and explaining waiting times. And even they agreed that the service recieved from the gp was despicable. Disgusting to say the very least.
"Apauling service"
About: Dr R Khanchandani's Practice Dr R Khanchandani's Practice Luton LU3 1HA
Posted via nhs.uk
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