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Booking Appointment

Posted By Rich7986

"Booking Appointment"

About: Bideford Hospital / Therapies

(as the patient),

Immersive Reader

After booking the appointment on the phone it appears on My Care - it would be nice to include the option to print the letter from my care to have the availability to take a copy with you or use as a reminder. 

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Responses

Response from David Holmes, Team Lead Physiotherapist (Northern Services), Bideford & Holsworthy Physiotherapy Outpatients (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 weeks ago
David Holmes
Team Lead Physiotherapist (Northern Services), Bideford & Holsworthy Physiotherapy Outpatients (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/05/2025 at 10:49
Published on Care Opinion at 10:49

Immersive Reader

Dear Rich7986,

It's great to hear that you are using My Care and thank you for your feedback. We have sent this feedback on to the relevant team to see if it is possible to enable printing from the app.

  • 0 people think this response is helpful
Response from Jane Woods, Head of Records Management (Eastern Services), Health Records Department (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 3 weeks ago
Jane Woods
Head of Records Management (Eastern Services), Health Records Department (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/05/2025 at 17:15
Published on Care Opinion at 17:15

Immersive Reader

Hi

You should be able to print from the App. When you go into letters, open up the letter you want to print, and at the top right hand corner you'll see three vertical dots; click on these and it will give you the option to print.

I see that David Holmes has also contacted somebody else within MyCare so you should get a response from them but in the meantime give it a try. If no joy, you can also contact the MyCare Helpdesk on rduh.mycarehelp@nhs.net

Best wishes.

Jane

Head of Records Management/MyCare Patient Portal Helpdesk

  • 1 person thinks this response is helpful