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"Very professional, caring and reassuring"

About: Arbroath Infirmary / Minor Injuries

(as the patient),

I was walking to the bus station via Common Brae when I turned my ankle on uneven pavement. The pain was unbelievable. My daughter picked ne up and suggested going to Arbroath Minor Injuries Unit they were happy to see me.

She wheelchaired me in, the first lady I saw was so pleasant happy and smiley, putting me at ease straight away after assessment and paperwork she got me some pain relief.

I was then taken into the treatment area and was assessed and examined. I was given more pain relief thank god and sent for x-ray which revealed a Fractured Fibula at the Ankle.

I was fitted with a moon boot and allowed to go home.

Everyone was very professional, caring and reassuring,  I can't praise them enough, thank goodness for this unit. 

Special thanks to Fiona, Corrine and Lynsay, you ladies are truly Angels šŸ˜‡ šŸ˜‡ šŸ˜‡ so calm patient and caring. I really can't praise these ladies enough ā¤ļøā¤ļøā¤ļø

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Responses

Response from Lauren Lawrie, Advanced Nurse Practitioner, Angus Minor Injury Units, Angus Health and Social Care Partnership last month
Lauren Lawrie
Advanced Nurse Practitioner, Angus Minor Injury Units,
Angus Health and Social Care Partnership
Submitted on 14/05/2025 at 12:09
Published on Care Opinion at 12:09


Dear Patricia273,

Wow, what a great Care Opinion! Thank you for taking the time to forward your opinion about your recent visit to Arbroath Minor Injuries Unit. It's great to hear that we are doing a good job and you were cared for in professional and reassuring manner.

I will ensure Fiona, Corrine, Lindsay and the rest of the team are made aware of your positive feedback. We wish you a very speedy recovery.

Best wishes

Lauren

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