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All the staff were kind and helpful

Posted By squatfd56

"All the staff were kind and helpful"

About: The Ulster Hospital / Dietetics The Ulster Hospital / Short Stay Paediatric Assessment Unit (SSPAU)

(as a parent/guardian),

My son was referred to SSPAU by GP with faltering growth, and we were seen within a couple of days. We had early input from Jenny, specialist paediatric dietician. She was incredibly reassuring, and provided very timely and detailed follow-up. We also received excellent care from Dr Harris, including assessment for and division of tongue tie. All the staff in SSPAU and in paediatric outpatients, from students to senior staff, were kind and helpful, and were clearly passionate about providing excellent care.

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Responses

Response from Hannah Espiner, Ward Sister, Woman & Acute Child Health - Childrens Services, South Eastern HSC Trust yesterday
Hannah Espiner
Ward Sister, Woman & Acute Child Health - Childrens Services,
South Eastern HSC Trust

I am the ward manager of POPD and SSPAU

Submitted on 16/05/2025 at 09:56
Published on Care Opinion at 10:01

Dear Squatfd56

Thank you for taking the time to share such kind feedback following your visits to SSPAU and POPD. I'm so pleased to hear that you received timely, reassuring and detailed care.

It is such a scary time having your little boy in hospital. Our staff strive to ensure compassion and kindness in their high standards of care, and it is lovely to hear you experience was one of kindness and excellence.

I will ensure the team hear your lovely feedback.

I hope your little one is doing well.

Kind Regards,

Hannah

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