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This is a well run service

Posted By octansyw59

"This is a well run service"

About: Nightingale Hospital Exeter / Devon Diagnostic Centre

(as a service user),

I had an MRI as follow up after sudden onset sensorineural hearing loss. I already wear hearing aids and this further loss impacts me negatively. 

The MRI was conducted on a Saturday, 3 weeks after consultation/referral at clinic so a speedy turnaround, very impressive. The appointment was flawless - punctual, friendly staff, effortless procedure and I was in and out in 15 mins. 

This is a well run service with an exemplary team. Good job everyone, much appreciated. 

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Responses

Response from Sanisha Renney, Project Support Officer - Nightingale Management Team, Nightingale Hospital, Royal Devon University Healthcare NHS Foundation Trust last month
Sanisha Renney
Project Support Officer - Nightingale Management Team, Nightingale Hospital,
Royal Devon University Healthcare NHS Foundation Trust

Provide project and administrative support to the Nightingale Management Team.

Submitted on 13/05/2025 at 14:58
Published on Care Opinion at 14:58

picture of Sanisha Renney

Dear octansyw59,

My name is Sanisha Renney and I am the Project Support Officer at Nightingale.

Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that your MRI experience exceeded your expectations.

It's wonderful to hear that the timing and professionalism of our staff made a positive impact on your visit, and we’re grateful for your recognition of our efforts. We strive to offer the best possible care to all of our patients, and it’s rewarding to hear that you had such a positive experience.

Thank you again for your thoughtful feedback and for trusting us with your care. We’ll be sure to pass along your compliments to the team.

Kind Regards

Sanisha Renney

Project Support Officer

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