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"Exceptional service from Pediatric A&E"

About: Southend Hospital

My 5 year old had severe tummy pains and sickness for a few days, we had a Drs appt but he felt faint whilst there so apendicitis was supected, we were told to go straight to A&E. Once his name was given, we were sent round the Pediatric A&E and had less than 2 mins to wait until being seen. The staff were so thorough and caring with him. After a few checks, they thought it could be gastroenticitis, so started him on anti sickness meds to combat this. They didnt want to take the chance of it still being apindicitis though so 2 doctors came to assess this just in case. After 4 hours of the anti sickness meds, and ruling out the apendicitis, he was visibly so much better. The Doctors, nurses and all the staff were so attentive and nothing was too much trouble. Thank you for making a stressful time less stressful.

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Responses

Response from Mid and South Essex NHS Foundation Trust last month
Submitted on 13/05/2025 at 15:06
Published on Care Opinion at 16:34


Good Afternoon,

Thank you for taking the time to post your feedback, we will forward this on to the appropriate team.

Kind regards,

Patient Experience Team

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