"My appointment being cancelled"

I had an appointment at the fracture and orthopaedic clinic at kings mill hospital at the end of March. I had arranged transport to take me and was all ready to go when transport phoned me and said they wouldn't be taking me as the appointment had been cancelled.

On looking on my NHS app I saw that I had been put as did not attend. I spoke to someone at the fracture clinic and I told them that someone had cancelled the appointment and that it shouldn't have been put as a no show by me. I was told that I would get a phone call for another appointment, this was about six weeks ago.