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"An absolute star"

About: Victoria Hospital / Urgent Care Centre

(as the patient),

I attended the urgent care clinic, as I was suffering from dizziness and the the feeling that the room was spinning and I felt unsure as to what was wrong with me, Doctor Emma, was an absolute star, extremely good, honest and was extremely prolific in her examination of me, she also heard what I was saying, and treated me with respect.

I would also like to mention two other doctors who attended me Demi and Eileen, unfortunately I have forgotten their surnames, also the lovely Irish who went out of her way to get me something to eat, overall my experience was really good, and I would like to Wish them all well in their careers, I was told I had BPPV, 

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Responses

Response from Veronica Hill, Senior Advanced Nurse Practitioner, Urgent Care Service, Health & Social Care Partnership 2 months ago
Veronica Hill
Senior Advanced Nurse Practitioner, Urgent Care Service,
Health & Social Care Partnership
Submitted on 19/05/2025 at 09:28
Published on Care Opinion at 09:28


picture of Veronica Hill

Hello cricketxm64,

I hope your dizziness is now much better. Thank you so much for taking the time to pass on your feedback which I will share with the team. I know who lovely Dr Emma is but not sure of the other names you have given. If you would like to contact me via email with your date and a rough time of your visit I will be able to narrow it down - my email is Veronica.Hill2@nhs.scot.

Thank you again,

Veronica Hill

Senior Advanced Nurse Practitioner

Urgent Care Service Fife

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