Visited very early hours of the morning on a weekday in extreme pain from what was later determined to be a kidney stone. During booking in I was unable to stand from the pain so my partner gave my details to the receptionist and I was seen within 5 minutes. After an extremely brief discussion about what had happened to result in my attendance, pain medication was administered immediately. The staff were friendly, informative and extremely attentive. They took care of both me and my partner very well and explained what actions they were taking and what we were waiting for in the moments that we had to wait. The new department is clean, efficient and really well laid out. Im so grateful for the care I received that morning, I was there around 5 hours in total which included pain management, diagnosis by way of a CT scan and take home medication being prescribed.
"Fantastic new A&E department"
Posted via nhs.uk
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