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"It really seemed that I was not allowed to have an opinion"

About: Maternity care / Antenatal and Postnatal (Ward 38) Maternity care / Labour Suite Ninewells Hospital / Maternity care

(as a service user),

I had a baby in Ninewells labour ward last year. The experience was exceptionally poor. After a normal pregnancy the only word I can use is that I felt I was bullied into an induction by a consultant for going past 41 weeks. When I asked what the concern was, I was given some very vague statistics, instead of being given the actual risk I was told my risk of stillbirth doubled. I now know from an exceedingly small number to another still exceedingly small number but this was not explained, and is the problem with how information is given to women.

I felt like advocating for myself was met with hostility. My husband was also against an induction, knowing how strong the drugs are and how easily a cascade of intervention can be started. We both felt this was totally glossed over. In trying to ask the consultant for more exact information we were both told that none of this will matter when you have your baby in your arms. It was single-handedly so dismissive of our coming experience - the birth of our first baby. All of the risks of induction were omitted. I declined it several times, and then the consultant came back into the room having booked a date for induction!

The balloon dilator was extremely painful and caused me to go into urinary retention at home. I called for advice and the midwife involved in placing the catheter answered the phone so I hoped for some useful advice. Instead the first thing I was told was none of this is their fault.

Fast forward to being put on the syntocinon drip, which was horribly painful in my body that was clearly not ready to labour. 6 hours into that hell, the midwife advised that I should really save the gas and air for when I really need it...

I finally had my baby cut out of me and taken away because of complications that I believed the drip caused...

It really was a terrible experience. It has had an effect on my newborn and my initial bonding and breastfeeding, and as a family it’s difficult to put into words the impact that this has had on us all. I feel terrified to see any of those people again. And I feel awful about all the risk my baby was put through in what happened.

I did not see any compassion from the staff who treated me. It really seemed that I was not allowed to have an opinion, and certainly not one that was different from the doctor or midwife.

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Responses

Response from Stephanie Gardiner, Senior charge midwife, Obs and Gynaecology, NHS Tayside 3 days ago
Stephanie Gardiner
Senior charge midwife, Obs and Gynaecology,
NHS Tayside
Submitted on 16/05/2025 at 12:04
Published on Care Opinion at 12:04


Dear chance1998

I wish to firstly offer my congratulations to you and your family on the recent birth of your baby. I hope you are all settling in well at home and soaking up the exciting times introducing a new baby in the family dynamic brings

I wish to thank you very much for taking the time to share your feedback with our service. All feedback is invaluable to us, to enable us to drive change and improvements with your voice at the centre of our core vision.

I am sorry to hear your experience in relation to an informed discussion with one of our Obstetric Consultants did not feel inclusive or considering of your own personal perspective or balanced with the information shared. Our expectation is women and families are provided with an accurate figure of the statistical risk relating to prolonged pregnancy in relation to fetal wellbeing. I am sorry you felt your choice was removed or no alternative individualised care plan was offered to you, to ensure you felt comfortable with the decision that was right for you and your family.

I will share your feedback with our Obstetric colleagues to raise awareness of your experience, to include the significance of your voice to support our service provision and vision to ensure care is individualised and person centred for everyone.

If you would also wish a more individualised response to your experience, we would ask you to please email tay.feedback@nhs.scot, in which the service can access your maternity records with your consent, to understand your birth journey in further detail.

I hope our response offers you reassurance we are committed to improve service provision with the voice of women and families at the centre

I wish you and your family all the very best

Warm wishes

Steph Gardiner

Senior Midwife

NHS Tayside

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