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Broken arm

Posted By MargL

"Broken arm"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Day surgery Victoria Hospital / Trauma & orthopaedics

(as a service user),

I broke my arm in April & spent the morning in A&E. It was a horrible & painful experience, but I cannot speak highly enough of every staff member.

The nurse practitioner was so kind & caring not only to me but to my husband & daughter keeping everyone up to date at every step. I was in so much pain xray & ct scans must have been difficult but again they were so patient & caring.

I came into ward 33 for surgery in early May with an overnight stay. The orthopaedic drs & anaesthetist again were amazing. I now realise it was a tricky surgery but I couldn’t have asked for better care. The ward staff both day & night shifts couldn’t have done more for me.

Nothing was too much bother to them, in fact they encouraged me to use the buzzer. I thank every one of them for all they did. I have nothing but thanks & praise for the Victoria Hospital staff.

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Responses

Response from Lauren Harris, Senior Charge Nurse / Clinical Nurse Educator, Accident and Emergency, NHS Fife 2 months ago
Lauren Harris
Senior Charge Nurse / Clinical Nurse Educator, Accident and Emergency,
NHS Fife

Interim Senior Charge Nurse & Clinical Nurse Educator

Submitted on 12/05/2025 at 12:13
Published on Care Opinion at 13:26

Hello MargL,

Many thanks for taking the time to give the Emergency Department (ED) feedback we are pleased to hear you were treated with kindness and respect and your family were also considered and well informed during your time within the ED.

We hope you are recovering well.

Many thanks again

Lauren

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Response from Lisa Connelly, Senior Charge Nurse, Ward 33 (Ortho/Trauma), NHS Fife 2 months ago
Lisa Connelly
Senior Charge Nurse, Ward 33 (Ortho/Trauma),
NHS Fife

Submitted on 13/05/2025 at 10:11
Published on Care Opinion at 10:11

Dear MargL,

I hope your recovering well at home.

Thank you for providing feedback of your recent stay with us in ward 33. We are always grateful for any feedback provided as this helps us to improve on the service we provide to our patients. I am glad to hear you found the staff helpful, I will make sure to share your lovely comments with the team.

Kind regards, Lisa.

SCN

Ward 33 VHK

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