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"I am just amazed at how much care she shows"

About: General practices in Ayrshire & Arran

(as a service user),

I started receiving care from Dr. Reid at Holmhead Medical Practice when I was pregnant. Her care has always been really warm and friendly. She is so calm and I always feel really listed to when I see Dr. Reid. I know how busy GPs are these days but I never feel rushed with Dr. Reid, and I am just amazed at how much care she shows! She really is a role model for other doctors.

It can be embarrassing and vulnerable seeing a doctor, especially when you see them so infrequently but Dr. Reid makes me feel like she remembers me and puts me at ease so I can talk openly about things. Recently this has included depression and my libido during a medication review. 

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Responses

Response from Programme Lead, Governance and Assurance, Primary & Urgent Care, NHS Ayrshire & Arran last week
Submitted on 14/05/2025 at 17:05
Published on Care Opinion at 17:05


Dear BroadCity

Thank you so much for taking the time to share your experience of the care and support received from Dr Reid at your GP Practice and that you felt listened to and could talk openly, especially at such a vulnerable time for you.

I will ensure your comments get forwarded to the GP Practice and in particular Dr Reid, who I am sure will be most grateful to receive them.

Wishing you all the very best,

Marie

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