"Physiotherapy in Royal Victoria"

My mother was in the royal victoria belfast, which despite its reputation in the news recently for waiting lists and lack of caring - i whole heartedly find hard to believe. 

My mother was seen in ED and brought to the ward on 7C, she was very confused on arrival and as a family we were very distressed and concerned that she would be bounced out and into a nursing home of some sort,

Mark as our family feels, put us first entirely, he got down to our level and brought what felt like a very fast and loud environment to a very personal place for us and gave us the options which suited our mother the best. 

Thanks to Mark and the team of occupational therapists for all of their help, thanks to them they got our mother to our own home instead of a nursing home, with therapists calling out to us at home to get her back on her feet. As a healthcare worker myself i can completely understand the pressures of waiting lists especially at the minute.

We had a fantastic experience with the royal victoria hospital, and hope that other appreciate the care that this team can out into their patients. A great example of the trust values.