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"A friendly and professional team of individuals"

About: Arran War Memorial Hospital

(as the patient),

Hi. I wanted to find some avenue to express my gratitude and heartfelt appreciation for the excellent service provision I received from this small Island hospital. Following a rescue by Arran MRT off a local mountain ridge with a suspected broken leg, I was transferred to the War Memorial Hospital by two wonderful, friendly paramedics. 

Some of the healthcare professionals who work here are also volunteers with the MRT. I can only say that the service and care I received was 10/10 and no exaggeration. The staff went above and beyond to facilitate a good care regime, going above and beyond to, for example stay beyond their duty hours to ensure my broken leg was packaged neatly and correctly. I was given high quality care in a single ward, with friendly informative and attentive staff. My anxieties were reduced to a minimum. In no particular order and apologies for missing anyone out, I would like to thank:-
Dr Gaw
Dr Tristan
Nurses Anna, Ally, Suzanne, Erica,
Neil who packaged up my leg in plaster, the radiologist (Donna?) and all the other individuals I had the pleasure of meeting. It was so refreshing to witness a friendly and professional team of individuals. If only all healthcare stories could be like this. 
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Responses

Response from Lindsay Collins, Senior Manager , Long Term Conditions, Health and Community Care, North Ayrshire Health and Social Care Partnership 2 weeks ago
Lindsay Collins
Senior Manager , Long Term Conditions, Health and Community Care,
North Ayrshire Health and Social Care Partnership

Senior Manager Health and Community Care (Long Term Conditions)

Submitted on 22/05/2025 at 08:08
Published on Care Opinion at 10:35


Dear Tinpusher1964,

I would like to thank you for taking the time to share your story and provide this lovely feedback. It is great to hear that the staff went above and beyond to care for you after you broke your leg.

Your positive comments are extremely valuable and I will ensure that your kind words are passed to the teams at Arran War Memorial Hospital and Arran Mountain Rescue as I know they will appreciate hearing this. I wish you a speedy recovery and thank you again for telling your story.

Many thanks,

Lindsay

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Tinpusher1964 (the patient)

Thank you Lindsay, I would appreciate that,

Kind regards.

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