Text size

Theme

Language

"Fall from bike"

About: Arbroath Infirmary / Minor Injuries

(as the patient),

Had an accident while on my bike. Collided with another bike rider who I was overtaking when he decided to cut across my path. I was traveling at 17 mph and the impact caused me to fall hard on my right side. My injuries were grazes to my knee, thigh, elbow and my chest wall which has turned out to be very painful.

I had a restless night in bed but managed to get myself to work, but the pain in my back and chest was to debilitating so I contacted my location practice to ask to see my doctor.

Unable to see a doctor, the receptionist contacted my local Minor Injuries Unit and in no time I had an appointment. The staff were very efficient and the nurse I seen was very professional and knowledgable. She understood my symptoms and provided me with the information to help my condition. I came away happy in knowing what was wrong and with meds to help with the pain.

All in all I had a great experience and in a super fast time, thank you NHS.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rhianne Roberts, Registered Nurse, Minor Injuries and Illness Unit, Angus Health & Social Care Partnership last month
Rhianne Roberts
Registered Nurse, Minor Injuries and Illness Unit,
Angus Health & Social Care Partnership

Registered nurse, working within the Minor Injuries and Illness Unit in Arbroath and Whitehills hospital.

Submitted on 14/05/2025 at 14:19
Published on Care Opinion at 14:19


Dear runningry56

Thank you for taking the time to complete a Care Opinion and for your kind comments on your treatment in the Minor Injuries Unit.

I am sorry to hear you had an accident on your bike when you collided with another rider travelling at 17mph resulting in multiple injuries to your knee, thigh, elbow and chest wall.

It sounds like you were referred to the minor injuries unit promptly from your GP practice and I am delighted you were seen and treated quickly and found the staff efficient, professional and knowledgeable.

It’s so nice to hear that you received efficient care. This is what we want for all our patients.

I will ensure your kind comments are passed onto the team in the Minor Injuries Unit and wish you a speedy recovery.

Best wishes

Rhianne Roberts

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k