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Friendly and professional

Posted By Rabbonicles

"Friendly and professional"

About: Royal Devon & Exeter Hospital (Wonford) / Colorectal surgery & stoma care

(as the patient),

Referred by GP, three days later received notification of a telephone appointment.

Call received right on time. Short, friendly but very professional Q&A session. Reassured no further action at this time and provided with details of what to look for if situation changes.

Letter with full details of discussion received electronically within 1 day.

Very impressed.

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Responses

Response from Joanne Wreford, Senior Operations Manager - Surgery, Surgical Services Care Group, Royal Devon University Healthcare NHS Foundation Trust last month
Joanne Wreford
Senior Operations Manager - Surgery, Surgical Services Care Group,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 19/05/2025 at 11:31
Published on Care Opinion at 11:32

Dear Rabbonicles

Thank you for your feedback and I will share with the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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